AICHUA FAQ
What does AICHUA sell?
AICHUA sells practical charging cables, including 3-in-1 multi charging cables, Lightning cables, and USB-C to Lightning cable packs.
Are AICHUA product names the same as Amazon?
The independent store keeps product names aligned with the current Amazon product titles used during product synchronization.
Are the product images hotlinked from Amazon?
No. Product images are imported into the WordPress media library and served from the independent store.
Are reviews generated?
No. Reviews should only be imported from real Amazon customer review data or other real customer review sources provided by the operator.
How long does shipping usually take?
AICHUA orders are usually processed within 1 to 3 business days. Transit time depends on the destination, carrier, and warehouse route selected for the order.
What payment methods are available?
AICHUA checkout may support PayPal, crypto payment, and bank transfer options depending on the current checkout configuration.
What is the return window?
AICHUA provides a 30-day return window for eligible new-condition items. Review the refund policy page for return requirements before sending anything back.
Are product images stored on this independent store?
Yes. Product images should be imported into the WordPress media library and served from this independent store, not hotlinked from Amazon.
How are customer reviews handled?
Reviews should only be displayed after real customer review data is imported from a verifiable source. Sample, generated, or layout-test reviews are not treated as customer reviews.
How can I get help with an order?
Email [email protected] with your order number, checkout email, and a short description of the issue.
How do I get help with an order?
Email support at [email protected] and include the order number and checkout email when available.